Key Objectives

As the Aftersales Operative you will be responsible for the efficient coordination of trailer parts being despatched to end use customers. You will be responsible for liaising with the stores, aftersales and repair teams, ensuring stock is in the correct location and despatching parts to production staff and end use customers as required.

Responsibilities include:

• Managing the receipt of all incoming goods for the aftersales and repair teams, ensuring this is accurately checked and recorded utilising our bespoke WMS for all aspects of inventory control.
• Ensure the correct product and quantities are accurately received.
• Responsible for the location, allocation and movement of stock
• Reporting of damaged or missing goods to Warehouse Managers or Supervisors.
• Locating the correct goods as per customer orders using bespoke WMS
• Inspecting goods for damage or faults before they are packed
• Loading packaged goods onto couriers for delivery
• Completing paperwork or entering data into software to allow orders to be tracked
• Adherence to health and safety rules and regulations
• Maintaining despatch area housekeeping
• Operating all equipment in a safe and efficient manner
• Assist within the stores operations team, flexibility required
• Maintaining a safe working environment at all times

The company requires all employees to adopt a flexible approach to work and you will be required from time to time to perform other duties. We will ensure that you will be adequately trained to carry out these tasks.

 Key Skills and Experience:

• Goods in experience
• Hands on materials/stores experience within manufacturing or engineering
• Resilient to outside pressures to alter working day and/ delivery schedules.
• Effective communication skills and structured approach to record keeping
• The ability to work well within a team environment as well as individually.
• IT skills including the use of tablets/computer software is essential
• Counterbalance/Reach Truck Licence is essential
• Organised, proactive and self motivated individual
• Ability to ensure production output target and quality is maintained
• Able to work under pressure and go beyond the call of duty when required.

Employee Benefits:

• £13.84 per hour 
• 25 days holiday plus bank holidays
• Company pension
• Referral programme
• Employee Assistance Programme
• Early finish on Fridays
• On-site parking with electric/plug-in charging points
• Subsidised onsite canteen
• Productivity bonus
• Free birthday breakfast, free fruit everyday, free Cake Fridays